With over 25 years of HR management at the operational, corporate, and industry levels in both the public and private sectors, Arlene leads the development and growth of go2HR. She joined the team in 2002 and has since been managing and overseeing the overall operations and strategic direction of the organization. Arlene has achieved a M.Ed. in Counseling Psychology from UBC, a B.Ed. from UVIC and is also designated as a Chartered Professional in Human Resources.
Andrew Jones (North Island)
Owner/Operator, Kingfisher Wilderness Adventures
Andrew is owner and Expedition Director of Kingfisher Wilderness Adventures. With an emphasis on customer service, guide development, and environmental/cultural stewardship Kingfisher has grown to become BC’s premiere kayak tour operator offering multi-day tours to Vancouver Island, the Great Bear Rainforest, and Haida Gwaii. Kingfisher Wilderness Adventures’ “Kayak With Whales – Orca Waters Base Camp” tour is recognized as a “Canadian Signature Experience” by the Canadian Tourism Commission. As ambassadors of Canada’s tourism brand, “Canada. Keep Exploring”, these memorable Signature Experiences meet rigorous criteria to ensure they stand out in a crowded and competitive marketplace.
Since 2008 Andrew has been actively involved with the Vancouver Island North Tourism Advisory Committee and currently chairs this committee. Andrew is also president of the North Island Marine Mammal Stewardship Association that represents north island tourism operators that depend on a healthy marine environment and the marine mammals that live in the water surroundings northern Vancouver Island.
Early on, I started my Career with RBC. During my time with them I held several branch roles and eventually moved into management positions both at the branch and head office levels. I spent some time with RBC Learning, where I worked as Visa Trainer and progressed into a Facilitator role. One of the workshops I facilitated was called “How to Create an Inclusive Work Environment for People with Disabilities”. This was a wonderful experience and a great learning opportunity that I am still able to draw upon to this day. From there I spent some time in RBC Recruitment where I was responsible for recruiting for RBC Dominion Securities Investment Brokers and RBC Investment Planning Specialists. After a very successful head office career, I transitioned back into the branch life.
My husband and I decided to make the “big” move to island as he was nearing retirement. I took the opportunity to change career streams and started focusing more on human resources. In 2011 I was fortunate to be offered the position of HR & Administrative Assistant at Tigh-Na-Mare Resort & Conference Centre. My main responsibilities were to support the General Manager and the HR Director. When the HR Director decided to change career paths, I was offered the role of Team Experience Manager. While my responsibilities are the same as the previous HR Director, we wanted our Team Members to feel more supported and comfortable when seeking out advice and counsel. I often refer to my role as a “kinder, gentler version of HR”. My door is always open, and most of our team members are very comfortable with approaching me which I find very satisfying and rewarding. To ensure I remain current in the HR field, I take distance HR courses through Simon Fraser University accessing their distance Learning channel.